Privacy Policy

Introduction

At Sparkle & Shine, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our cleaning services or visit our website.

Information We Collect

Personal Information

We may collect personal information such as your name, email address, phone number, and address when you:

  • Request a quote for our services
  • Schedule a cleaning appointment
  • Contact us for support
  • Sign up for our newsletter

Website Usage Information

We may collect information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.

How We Use Your Information

We use the information we collect to:

  • Provide and improve our cleaning services
  • Process your requests and appointments
  • Send you quotes and invoices
  • Communicate with you about our services
  • Send you marketing materials (with your consent)
  • Improve our website and user experience
  • Comply with legal obligations

Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • To trusted service providers who assist us in operating our business
  • To comply with legal requirements or protect our rights
  • In connection with a business transfer or merger

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with supervisory authorities

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@sparkleandshine.com
Phone: +1 (604) 518-9122 , +1 236 668 8673
Address: Deer Lake N.L, Newfoundland Labrador, Canada

Last Updated: 6/22/2025